3010 Baucom Road, Ste. 200 Charlotte, NC 28269

Information for Patients of Mallard Creek Family Dentistry

At Mallard Creek Family Dentistry, we are dedicated to providing exceptional dental care in a comfortable, welcoming environment. Whether you’re a new or returning patient, we want to make your visit as easy and stress-free as possible. Our goal is to give you the personalized attention you deserve, while helping you maintain a healthy, beautiful smile. Below, you’ll find important information to help you prepare for your visit, including what to expect during your appointment and how we handle insurance and payment options.

family dentist in charlotte nc patient information

What to Expect During Your First Visit

For your first visit, we’ll take the time to get to know you and your dental needs. Our team will review your medical and dental history, as well as discuss any concerns or goals you have for your oral health. Your initial appointment may include a thorough dental examination, digital X-rays, and an evaluation of your teeth and gums. If needed, we’ll work with you to create a customized treatment plan to address any issues and maintain your oral health.

At Mallard Creek Family Dentistry, we use the latest technology to provide comprehensive dental care for patients of all ages. From young children visiting for their first check-up to adults seeking advanced restorative treatment, our practice is designed to meet the needs of your entire family.

Preparing for Your Appointment

Before your first appointment, we encourage you to fill out new patient forms to save time when you arrive. These forms are available on our website and cover important information, such as your medical history and current medications. Having this information on hand allows us to provide safe, effective care tailored to your individual needs.

If you have dental insurance, make sure to bring your insurance card and details with you. This will help us quickly verify your coverage and provide you with information about any potential out-of-pocket costs. We also recommend that you arrive a few minutes early to ensure you have time to check in and complete any additional paperwork.

Insurance and Payment Options

We understand that navigating dental insurance and payment options can be challenging. That’s why we are committed to helping you maximize your dental benefits while keeping your out-of-pocket costs as low as possible. Mallard Creek Family Dentistry accepts most major dental insurance plans, and our team is here to assist you with understanding your coverage. We’ll work with your insurance provider to file claims on your behalf, ensuring you receive the benefits you are entitled to.

If you do not have dental insurance, don’t worry! We offer flexible payment options, including CareCredit, to help make your dental care more affordable. CareCredit allows you to break your payment into manageable monthly installments. We also accept major credit cards like AMEX, Visa and MasterCard. If you have any questions about payment, please don’t hesitate to ask our team for assistance. We’re here to help you find the right financial option for your budget.

Comfort and Convenience

Your comfort is our priority. We understand that dental visits can sometimes cause anxiety, which is why we offer a variety of options to help you feel relaxed during your appointment. If you are nervous about your dental treatment, we offer sedation options, including nitrous oxide (laughing gas), to help ease your anxiety. Our office has modern amenities to make your visit as pleasant as possible. Also, our friendly team is always here to answer any questions you may have.

Our office hours can accommodate your busy schedule. We offer early morning appointments on weekdays to make it easier for you to receive the care you need without disrupting your day. Additionally, we strive to see patients in a timely manner, so you won’t have to wait long once you arrive for your appointment.

Schedule Your Appointment Today

If you’re ready to schedule your appointment, simply give us a call or use our convenient online booking system. Whether you’re coming in for a routine check-up, restorative treatment, or cosmetic care, we’re here to help you achieve your best smile.